Refund / Replacement of Damaged Order

• Customer is advised to examine the goods immediately upon delivery for any damages or deficiencies. We have the right to reject any complaints after the delivery day.
• Please do not accept the delivery if there is an issue and contact our Customer Service Department via hotline immediately.
• If the customer received a wrong product, we reserve the right to request the wrong product to be returned.
• Cancellation/Refund is not accepted after delivery.
• Customers who want to cancel order after payment and before product delivery, 10% of the order amount OR HKD100(the higher one) would be charged as service charge.

Hotline: (852) 2119 5893

Email :eshop@healthplus.com.hk