Delivery Policy

Client shallpay thedelivery charge according to the weight and location. 
Hong Kong: Free shipping for purchase over HK $ 400
China and Macau: Free shipping for purchase over HK $ 800
Overseas:Customers are able to enjoy free shipping by purchasing HKD5,000 or above with limited conditions.Extra charges will be billed to the customer in the following conditions:

Shopping cart includes any products contain liquid like: detergents, shampoo, drinks, etc.
Total weight of products over 7kg
Remote regions, where the delivery charge over HKD500

Delivery within Hong Kong

  • Delivery charge is subject to the location and total package weight.
  • Free shipping for purchases of HK$400 or more.
  • We will ship the order within around 7 business days from the date of email confirmation note. Orders will be shipped via PICKUPP / SF Express. Arrival time is not guaranteed and it will be based on regions of destination. If there is sufficient inventory, order will be handled in the afternoon if it is placed before 12 noon. Order will be handled in the next day morning if it is placed after 12noon. For online tracking, please enter the waybill number in the logistic company's official websitehttps://hk.pickupp.io/  or http://www.sf-express.com. In case of out of stock, you will be contacted by phone or email to determine the final delivery time.
  • Each order can be delivered to one location only.
  • If your order cannot be successfully delivered, we will inform you by e-mail.
  • Delivery cannot be arranged if only P.O. Box address is provided.
  • Please sign on the Delivery Note to acknowledge receipt of your order in good and intact condition.

Delivery to Macau

  • Delivery charge is subject to the location and total package weight.
    Free shipping for purchases of HK$800 or more.
  • We will ship the order within around 7 business days from the date of email confirmation note. Arrival time is not guaranteed and it will be based on regions of destination. If there is sufficient inventory, order will be handled in the afternoon if it is placed before 12 noon. Order will be handled in the next day morning if it is placed after 12noon. Prior to shipping, couriers will contact you for confirmation and will notify you the estimated delivery time. In case of out of stock, you will be contacted by phone or email to determine the final delivery time.Each order can be delivered to one location only.
  • Please retain at least 7 business days for delivery.
  • If your order cannot be successfully delivered, we will inform you by e-mail.
  • Delivery cannot be arranged if only P.O. Box address is provided.
  • Please sign on the Delivery Note to acknowledge receipt of your order in good and intact condition.

Delivery to China

  • Delivery charge is subject to the location and total package weight.
  • Free shipping for purchases of HK$800 or more.
  • We will ship the order within around 7 business days from the date of email confirmation note.

Orders will be shipped directly from HongKong via Hongkong Post or YeahYeah Express Limited. Arrival time is not guaranteed and it will be based on regions of destination.If there is sufficient inventory, order will be handled in the afternoon if it is placed before 12 noon. Order will be handled in the next day morning if it is placed after 12noon. Once the order is shipped, we'll send you an email notification of your order status and tracking number. For online tracking, please enter the waybill number in the official website https://www.hongkongpost.hk/tc/home/index.htmlhttp://yyt-hk.com/. Prior to shipping, couriers will contact you for confirmation and will notify you the estimated delivery time. In case of out of stock, you will be contacted by phone or email to determine the final delivery time.

  • Please retain at least 7 business days for delivery.
  • Each order can be delivered to one location only.
  • If your order cannot be successfully delivered, we will inform you by e-mail.
  • Delivery cannot be arranged if only P.O. Box address is provided.
  • Please sign on the Delivery Note to acknowledge receipt of your order in good and intact condition.

Delivery to Overseas

  • We also provide delivery service for overseas customers while the delivery charge is subjected to the location and total package weight.
  • Delivery service of Bu Yick Fong - 28 Chinese Herbal Soup is not applicable to certain destination, eg. Guam.
  • Customers are able to enjoy free shipping by purchasing HKD5,000 or above with limited conditions. Extra charges will be billed to the customer in the following conditions:
  1. Shopping cart includes any products contain liquid like: detergents, shampoo, drinks, etc.
  2. Total weight of products over 7kg
  3. Remote regions, where the delivery charge over HKD500

Customers will enjoy free delivery when the delivery charge within HKD500. Once the above reasons causing the delivery charge over HKD500, the extra part of the total delivery charge will be billed to the customer by our customer service office. We will contact the customers by email or phone to explain for the reason of extra payment. Once the payment is settled, we will ship the goods.

  • We will ship the order within around 7 business days from the date of email confirmation note.
  • Our default delivery service provider: Hong Kong Post - Surface Parcel Postage
  • Arrival time is not guaranteed and it will be based on regions of destination. If there is sufficient inventory, order will be handled in the afternoon if it is placed before 12 noon. Order will be handled in the next day morning if it is placed after 12noon. Customers can log in to the Hongkong Post website one day after receiving the e-mail at https://www.hongkongpost.hk/tc/home/index.html. Since each country has different delivery policy, individual regions will only send one time.  It is recommended that cutomers contact the local courier to find out the package delivery situation.
  • In case of out of stock, you will be contacted by phone or email to determine the final delivery time.

Customers who want to pick up the goods in faster ways can choose these 3 extra methods (for detail and pricing, please contact us):

  1. Hong Kong Post – Air Parcel Postage
  2. Hong Kong Post – Speed Post
  3. We also accept other delivery service providers offered by the customers, such as DHL and FedEx. Customer can provide us their account information for delivery while the clients has to pay for the whole delivery charge.