Delivery Policy

Hong Kong: Free shipping for purchase overHK $ 400
Client shall pay the delivery charge according to the weight and location for overseas area.

Delivery within Hong Kong

  • Delivery charge is subject to the location and total package weight.
  • Free shipping for purchases ofHK$400 or more.
  • We will ship the order within around 7 business days from the date of email confirmation note. Orders will be shipped via PICKUPP / SF Express. Arrival time is not guaranteed and it will be based on regions of destination. If there is sufficient inventory, order will be handled in the afternoon if it is placed before 12 noon. Order will be handled in the next day morning if it is placed after 12noon. For online tracking, please enter the waybill number in the logistic company's official website https://hk.pickupp.io/zh/tracking  or http://www.sf-express.com. In case of out of stock, you will be contacted by phone or email to determine the final delivery time.
  • Each order can be delivered to one location only.
  • If your order cannot be successfully delivered, we will inform you by e-mail.
  • Delivery cannot be arranged if only P.O. Box address is provided.
  • Please sign on the Delivery Note to acknowledge receipt of your order in good and intact condition.

Delivery to Macau

  • Delivery charge is subject to the location and total package weight.
  • We will ship the order within around 7 business days from the date of email confirmation note. Arrival time is not guaranteed and it will be based on regions of destination. If there is sufficient inventory, order will be handled in the afternoon if it is placed before 12 noon. Order will be handled in the next day morning if it is placed after 12noon. Prior to shipping, couriers will contact you for confirmation and will notify you the estimated delivery time. In case of out of stock, you will be contacted by phone or email to determine the final delivery time.Each order can be delivered to one location only.
  • Please retain at least 14 business days for delivery.
  • If your order cannot be successfully delivered, we will inform you by e-mail.
  • Delivery cannot be arranged if only P.O. Box address is provided.
  • Please sign on the Delivery Note to acknowledge receipt of your order in good and intact condition.

Delivery to China

  • Delivery charge is subject to the location and total package weight.
  • We will ship the order within around 7 business days from the date of email confirmation note.

Orders will be shipped directly from HongKong via Hongkong Post or YeahYeah Express Limited or Speed post of Hong Kong Post. Arrival time is not guaranteed and it will be based on regions of destination.If there is sufficient inventory, order will be handled in the afternoon if it is placed before 12 noon. Order will be handled in the next day morning if it is placed after 12noon. Once the order is shipped, we'll send you an email notification of your order status and tracking number. For online tracking, please enter the waybill number in the official website https://speedpost.hongkongpost.hk/speedpost/index.jsf# or http://yyt-hk.com/. Prior to shipping, couriers will contact you for confirmation and will notify you the estimated delivery time. In case of out of stock, you will be contacted by phone or email to determine the final delivery time.

  • Please retain at least 28 business days for delivery.
  • Each order can be delivered to one location only.
  • If your order cannot be successfully delivered, we will inform you by e-mail.
  • Delivery cannot be arranged if only P.O. Box address is provided.
  • Please sign on the Delivery Note to acknowledge receipt of your order in good and intact condition.

Delivery to Overseas

  • We also provide delivery service for overseas customers while the delivery charge is subjected to the location and total package weight.
  • We will ship the order within around 7 business days from the date of email confirmation note.
  • Our default delivery service provider:Hong Kong Post - Speed Post
  • Arrival time is not guaranteed and it will be based on regions of destination. If there is sufficient inventory, order will be handled in the afternoon if it is placed before 12 noon. Order will be handled in the next day morning if it is placed after 12noon. Customers can log in to the Hongkong Post website one day after receiving the e-mail at https://speedpost.hongkongpost.hk/speedpost/index.jsf#. Since each country has different delivery policy, individual regions will only send one time.  It is recommended that cutomers contact the local courier to find out the package delivery situation.
  • In case of out of stock, you will be contacted by phone or email to determine the final delivery time.

Customers who want to pick up the goods in faster ways can choose these 3 extra methods (for detail and pricing, please contact us):

  1. Hong Kong Post – Air Parcel Postage
  2. Hong Kong Post – Speed Post
  3. We also accept other delivery service providers offered by the customers, such as DHL and FedEx. Customer can provide us their account information for delivery while the clients has to pay for the whole delivery charge.